If you make 24 on-time and in-full payments, your outstanding balance with your utility company will be eliminated. Once you are enrolled in the PIPP program, you are required to re-verify your income each year. Failure to report changes in the household income or household members, missing a payment, or not re-verifying your income can result in being dropped from the program. Ohioans with a household income at or below percent of the federal poverty guidelines and have utility service from an electric or natural gas company regulated by the Public Utility Commission of Ohio are eligible for the program.
If you are a current participant in the aggregation program, you will receive notice of the new program rate, term, and conditions and will continue to be eligible. Newly eligible residents or buisnesses must receive an opt-out notice from Volunteer Energy and meet the following requirements: You must not already be enrolled with a natural gas supplier on your own. You must not be in arrears on your bill payment. Your service address must be located within the city limits. Your utility company must be Columbia Gas of Ohio.
Enrollment in the program is free for eligible participants. Homeowners and renters are eligible for assistance. New Satellite Location also serving zip codes , , , Proof of citizenship is required for ALL household members regardless of age:.
No, but you will not receive the incentive or arrearage crediting benefits that come from paying your PIPP Plus payment amount on-time and in-full.
Provide documentation no less than once every 12 months that your gross monthly household income and size is at or below percent of the federal poverty level. Pay any missed installments by the anniversary date listed on your utility bill. You will have one billing cycle to make up those payments, or you will be removed from PIPP Plus, and your entire bill balance may become due.
At that time, your utility may offer you an extended payment plan to help you avoid disconnection. The arrearage credits will be recalculated at the anniversary date if applicable. Your anniversary date is the same every year. The reverification date is the actual date on which you complete documentation of your household income and size.
Reverification must occur no more than 12 months from the previous reverification date. Since the customer is required to reverify any change in household size and income, the customer's reverification date may change from year to year.
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